We value your privacy and are committed to protecting the personal information we collect and use in the course of providing you with exceptional travel experiences. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect
We may collect the following categories of personal information from or about you:

A. Identifiers
• Name, email address, phone number, mailing address
• Government-issued ID (e.g., passport)
• Date of birth

B. Commercial Information
• Cruise bookings, reservations, and on-board purchases
• Travel preferences and membership
• Special service requests (e.g., dietary, medical, accessibility)

C. Internet or Network Activity
• Browsing behavior on our websites or apps
• IP address, device ID, browser type
• Interaction with emails or ads

D. Health Information
• COVID-19 vaccination or test status
• Medical data required for safe travel (with consent)

E. Audio/Visual Information
• CCTV footage onboard ships for safety
• Photos or videos taken during cruise experiences (with consent)

2. Sources of Information
We collect your information from:
• Directly from you (e.g., when booking, contacting us, or filling out forms)
• Automatically through digital interactions

3. How We Use Your Information
We use your personal information to:
• Provide and manage cruise and travel services
• Communicate important trip-related updates
• Facilitate special requests (e.g., dietary needs, shore excursions)
• Personalize your experience onboard
• Ensure health, safety, and legal compliance
• Send promotional offers (if opted in)
• Improve our products, services, and customer service

4. Disclosure of Personal Information
We may share your information with:
• Service Providers: Payment processors, port operators, tech vendors
• Government Agencies: Customs, immigration, health and safety authorities
We do not sell your personal information.

5. Cookies and Tracking Technologies
We use cookies and similar tools to:
• Enable website functionality
• Analyze website traffic and user behavior
• Provide personalized ads (with your consent)
You can manage your cookie preferences via our Cookie Settings link or through your browser.

6. Data Retention
We retain personal data only as long as necessary to provide services, fulfill legal obligations, and improve future offerings. This may vary based on the type of data and the purpose of collection.

7. Data Security
We use reasonable security measures to protect your personal information, including encryption, access controls, and regular monitoring.

8. Children's Privacy
We do not knowingly collect data from children under 13 without verifiable parental consent.